SIMPLE SECURE HOSTING

Our Simple & Secure Website Hosting Package For Individuals & Small Teams.

SIMPLE CARE

Our “Simple Care” Website Care Plan For Growing Businesses.

PREMIUM CARE

Our “Premium Care” Website Care Plan For Advanced Companies.

ELITE CARE

Our “Elite Care” Website Care Plan For Super Serious Businesses.

ABOUT US

We’re a full-service digital agency based in Plymouth, Devon with over 20 years of experience. From our creative studio in the heart of Plymouth‘s ocean city surrounded by the sea on one side and Dartmoor on the other we help businesses from all over the UK to build their brands, and develop their relationships with their customers. We specialise in designing and building custom made mobile responsive websites and e-commerce stores that are easy to use, easy to find (by Google) easy to update, easy to manage, and infinitely customisable. We also help business just like yours to realise their potential in this digital age with our digital marketing, social media, and consumer engagement services, that will ultimately help your business to find, engage with, and retain your customers, all in an affordable and anticipated way that will increase customer engagement and retention all whilst delivering a return on your investment.

  • WEBSITE CARE PLANS Growl Creative
  • WEBSITE CARE PLANS Growl Creative

WEB DESIGN SERVICES

WHAT MAKES OUR WEBSITES UNIQUE?

We specialise in building stunning, ultra fast, custom built websites:

WEBSITE CARE PLANS Growl Creative

Ultra Fast

We use cutting edge technology such as page caching & Images CDN’s (content delivery networks), to make sure all of our website are blisteringly fast.

WEBSITE CARE PLANS Growl Creative

Mobile Responsive

All of our websites are fully Mobile Responsive, and intuitively work on all tablets and mobile devices, great for user experience, and even better for S.E.O (Search Engine Optimisation) purposes (Google loves Mobile Optimised websites!)

WEBSITE CARE PLANS Growl Creative

Easy To Update

All of our websites come with a custom designed built in CMS (Content Management System) that makes it super easy for you to update your own website.

WEB MAINTENANCE PACKAGES

Get UNLIMITED
Help For Your WordPress Website.

Your website is critical to your business, we’re here to help you look after it!

Your Website Is Critical To Your Business

You have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.

All Software Is Vulnerable

Software needs updating. All software. Including the software that powers your website. Your competitors are waking up (or maybe leading the way) and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are an easy target.

Do It Yourself?

Keeping your website up to date, backed up and secure can be time consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.

Generic Help

Yes there are plenty of options for you to keep your website managed and up to date by the same company that hosts it. They do it for thousands of customers every day. That means they are experienced. It also means they might not be paying attention to the finer details of your particular website and business needs.

Our Help

If you’re reading this page, then we know your website intimately because we built it or have at least worked on it. We know every line of code and all of the variables and combinations of things that hang together to make it work. We also know the software your website is built on very well. We’ve been using it for over 10 years and all of our websites (including this one) are built on the same software. So we are in the best position to keep your website up and running and open for business and we can do that with one of our Website Care Plans.

What Do We Offer?

We’ll do all the nitty gritty things you don’t want to so you can just enjoy being a superhero to your audience. Think of us as the Robin to your Batman.

We will perform an UNLIMITED number of small tasks on your website throughout the month to make sure every piece of content and code is perfect.

The Upside

Working with us means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take to do it yourself.

Social Proof

We’re happy to give you boat loads of references and testimonials on request, but perhaps one of the most compelling reasons to work with us is that over the last 20+ years, we’ve worked with many businesses just like yours from all over the world. Now they wouldn’t pay any attention if we weren’t knocking this out of the park, right?

Only Serious Businesses Need Apply…

So in all honesty, we’re only interested in working with clients who understand the value their website adds to their business.

If you’re serious about your business and your website then this is for you, but if you’re someone who doesn’t like to invest in their business then perhaps you should try elsewhere.

This service is designed to offer you peace of mind and the assurance that you have a skilled partner who can help you achieve your online objectives, with high end professional results.

So now that we’ve made that clear, if you think your ready to take the next steps review the information below, and then click the “Order Now” button to protect and super charge your business today!

Simple Secure Hosting – Investment £28 p/month

Our Simple Secure Hosting plan is perfect if you just need your website hosted on a high speed secure server, ideally suited for individuals or small teams.

Includes the following:

  • High Speed Web Hosting: Super fast page load times, so you don’t loose potential customers while they wait for you website pages to load!
  • 99.99% Guaranteed Uptime: We have unique approach to achieving the highest possible uptime leading to actual numbers of more than 99.99%. We also guarantee that if you ever experience more than 0.1% downtime on a yearly basis you will be compensated.
  • Browser Caching: This preloads all of your website’s images and resources making it super fast and slick for the user!
  • SSL Certificate: A modern website essential, for Google & visitors alike, with an SSL certificate visitors to your website see a green padlock or browser bar, reassuring them that their data is secure.
  • Initial “One Time” Backup: We’ll make an initial backup of your website and store it on an “off site” server, so should the worse happen you’ll be able to revert to the original version of your website.

SIMPLE CARE – Investment £189 p/month

Our Simple Care plan is perfect if you just need your website maintained, updated, and backed-up on a weekly basis, ideally suited for growling businesses.

Includes the following:

  • Core Software & Plugin Updates: Peace of mind that your core website software, as well as any additional plugin software (for additional functionality) is always up to date and secure from hackers.
  • WEEKLY Off-Site Backups: Secure backups so your site can be restored quickly if anything goes wrong.
  • Security Scans + Database Cleanup & Optimisation: Regular cleaning of your website to keep it running fast and smooth.
  • Monthly Maintenance Report : Monthly reporting so you can rest assured it’s under control.
  • Ongoing Tasks: Edits or tasks performed upon the website will be billed at our usual hourly rate.

Premium Care – Investment £289 p/month

Our Premium Care plan is perfect if you are adding features or functionality to your website on a regular basis. It includes all of the Simple Care Plan benefits plus, DAILY Backups, UNLIMITED* small tasks to assist you managing the content on your website, and more.

Includes the following:

  • Core Software & Plugin Updates: Peace of mind that your core website software, as well as any additional plugin software (for additional functionality) is always up to date and secure from hackers.
  • DAILY Off-Site Backups: Secure backups so your site can be restored quickly if anything goes wrong.
  • Security Scans + Database Cleanup & Optimisation: Regular cleaning of your website to keep it running fast and smooth.
  • Monthly Maintenance Report : Monthly reporting so you can rest assured it’s under control.
  • UNLIMITED 30 Min tasks: You can submit an unlimited number of edits or tasks that you would like done on your website! Individual tasks are limited to approximately half an hour each but there’s no limit on the number of tasks you can send us. this covers things like: Editing content, Adding posts, Trouble shooting, General support and help, and much more!
  • Priority Support: Priority Email support when you need it. (See UNLIMITED tasks above)
  • Training Video Updates: Video tutorials so you’ll never feel like you’re on your own.
  • Enterprise Grade Network Security: Constant security monitoring to keep any nasty intruders out.
  • Uptime Monitoring & Performance Scans: 24/7 monitoring to make sure your site is always available for your customers.
  • Scan and fix any broken links: Scans for broken links so we keep the search engines happy.

ELITE Care – Investment £789 p/month

Our Elite Care plan is designed for those who are super serious about getting a return on their investment. It includes all of the benefits from our Premium Care Plan, plus one monthly strategy consulting session to help you stay clear about your objectives and remain accountable.

Includes the following:

  • Everything From PREMIUM CARE, PLUS: everything below:
  • Monthly Coaching Calls & Advice: Regular contact for accountability and advice so you know you’re not barking up the wrong tree.
  • Search Engine Optimisation: Constant tweaking of website to get more visitors from search engines.
  • Google Analytics Setup: We’ll setup and connect Google Analytics for your site, so that you’ll always know exactly where your website traffic is coming from, as well as receiving detailed information directly from Google regarding your site, and how it can be improved on an ongoing basis.

Notes

All sessions are conducted by telephone or Skype.

*Unlimited small tasks include any task that takes us less than 30 minutes to complete and typically covers things like adding a testimonials section or a staff profile section to your website. These tasks do not cover advanced features such as a complete online shop or membership section.

There is no contract for any of these plans and you are free to cancel any time. These plans are offered on a subscription basis and do need to be paid monthly in advance.

Frequently Asked Questions

What does a website care plan include?

Our care plans include unlimited support tasks, security monitoring and cleanup, WordPress core and plugin updates and off-site backups.

Do you offer a report to show what you’ve done each month?

Yes, we can provide a report of all plugin updates, backups and security scans performed in a month upon request.

Do you really offer UNLIMITED support tasks?

YES! You can submit an UNLIMITED number of WordPress tasks. Individual tasks are limited to approximately half an hour each but there’s no limit on the number of tasks you can send us.

What types of tasks are included?

We can make content updates, theme or stylesheet adjustments, install new plugins, configure forms and much more. From code to general WordPress issues, we’ll take care of almost anything that can be done within 30 minutes.

How do we send support requests?

Just send an email to support@growlcreative.com and it will be received in our system. One of our team members will start working on your task and follow up with any questions. (please do not use this email address for any other purposes as this goes directly to our support ticketing system)

What are your hours and response time?

We strive to complete all tasks within 8 business hours but it usually happens much faster. Our business hours are currently Monday through Friday, 9am-5pm, but the support tickets are actually monitored 24/7, so if there’s an emergency, you don’t need to worry, we’ve got you covered!

What if my task takes more than 30 minutes?

If we estimate a task to take more than 30 minutes, we’ll provide a quote for your approval.

Can I use an unlimited support plan to build my site?

Our support plans are for live sites only. If you wish to have a new site developed, please contact us for a quote.

How do you keep my site safe?

We provide daily security scans and if malware is detected, we’ll remove it. Our WordPress core and plugin updates also protect your site by keeping your software on the latest version. We’re constantly monitoring WordPress security alerts and if we find a vulnerable plugin on your site, we update it as soon as the patch is available.

What kind of tasks can you do in 30 minutes?

Common 30 Minute Tasks:

  • Editing Content
  • Adding Posts
  • Troubleshooting
  • Stylesheet Changes
  • Plugin Research & Setup
  • Configuring Forms
  • Plugin Conflicts
  • Theme Updates
  • Review Site Speed
  • White Screen of Death
  • Layout Tweaks
  • Core & Plugin Updates
  • E-Commerce Help
  • General WordPress Questions

CONTACT US

Questions? fill in the form below and we'll be in touch!

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